Character appearance resets after loading a save

The same thing is happening to me, mine just changed to default during a cut scene, and now I'm at a place where there is no mirror, so I bought a helmet....lol

Having the same problem here. Spent ages making my character look the way I wanted, only to get reverted to a random ugly default in the first five minutes of the game. I'm not thrilled. Have you found any way to revert back to the way they are supposed to look? 

Mine only seems to happen when loading into Treviso and then it carries through to any other area I enter.  If I go to the mirror, it still says I have my saved appearance, even though the new one clearly is one of the defaults.  It doesn't matter if I load a game or simply teleport to Treviso, it does it regardless.

Its a lot easier to fix by going to the mirror. Your custom is saved there, you just need to go click it and confirm

I'm having more or less the same issue, except it's a roll of the dice during each major load screen. If I fight a mini boss, die an continue from last save it's anyone's guess if I'll have my characters face and hair or the original default look. Regardless of what shows while playing in the character screen it still shows my custom look. I've tried altering graphics setting to help worth processing but it's not helped. All that helps is constantly closing and reopening a save until it decides to actually load my character look. The mirror only helps sometimes. 

Same happening here, playing via EA app.

I've been having this issue since I got the game at launch. It's so frustrating!!! I feel like I'm forced to play some **bleep** default preset instead of the one I spent 4+ hours on. I think a majority of my playtime is me restarting/reloading saves a million times just so it isn't broken... I've barely gotten to play because I've just been restarting the **bleep** game over and over. 

I really hope they fix this, it's so annoying and breaks me out of immersion to see my character become someone else after going to a new area/loading a save. Who knew messing up Solas' ritual would disfigure my character into a temu knockoff 99% of the time.............maybe this is the real consequence of my actions of messing with the ritual..............................

Same here, has happened on my last three load ins, usually choosing an alternative save file corrects it but not always