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darkangel101316's avatar
darkangel101316
Rising Novice
6 months ago

Character Customization White Screen

I just downloaded veilguard this afternoon and I was absolutely surprised at the character customization. My laptop meets all the requirements, but yet the screen was practically all white on character customization. Which I found odd as it was on default settings and no problems with the opening.

I am looking for fixes as this was a gift to me. 

I’m using a pc. I had tried downloading it on my 1TB drive first cuz of space. The issue remained the same as directly downloading it without the TB drive. Still no customization. 
Ram 16 and I have a i7 core intel hp laptop. 
Platform pc. 
program: Dragonage Veilguard
I saw the issue with the customization around 2:30 PM 10-31-24

 

17 Replies

  • same here. managed to complete the cc but the blinding lights follow through out the actual game as well 

     

  • Same issue similar pc. Changing the lights on the second screen of CC fixes it but I'm crashing directly after CC when the game attempts to load the first scene.  Its a shame cause the CC is so deep and engaging. I can play games like Bg3 fine but this one has been rough. Hopefully a solution is found

  • MashiDaae's avatar
    MashiDaae
    Rising Newcomer
    5 months ago

    Update!!! I found a way to improve a bit this problem! It isn't ideal, there is still some blinding brightness (but way less and once you enter the bright zone almost everything is visible) and my graphics in game look a bit grainy?? too sharp?? (but maybe it is just because I have medium-low quality graphics?).

     I just turned out the bloom effect following this https://www.nexusmods.com/dragonagetheveilguard/mods/2  Hope it helps, at least if you want to play and not have to wait for an official solution it works better than nothing 

  • thetimba's avatar
    thetimba
    New Novice
    5 months ago

    I'm having the same issue on basically the same machine and am being told that the integrated Intel isn't gonna run it.

    (Once I got past the CC, the GPU crashed and I've not been able to get any farther)

  • This is SO FRUSTRATING! Same problem happening to me on PC and happening in ALL Aspects of the game. Does not seem to matter what window I am in, it will potentially go fully white.

    I have tried everything to fix this but I continue to have the white screen takeover when I try playing. Just purchased the game today and haven't been able to play more than 5 minutes before this starts happening. Now it seems I can barely get it to load into my saved game before it starts doing it. I kept going into Photo Mode to get it to go away but it would come back within seconds. I have given up until this is fixed. I truthfully want a refund - I'd rather buy this on PS5 where I know I won't have this glitch.

  • Hello everyone! Please advise, I have previously published bug reports, but today I can't, it says that it is impossible to send a message in red! Thank you very much in advance for your help!

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