DirectX Function Error
EA ID is axemanqc, playing on PC. Trying to launch the game but it crashes before even reaching the main menu. I've tried restrating my pc, reinstalling the game, my drivers are up to date and so is my OS.
Forum Discussion
- EA_Shepard
Community Manager
Hey, apologies for the delay in reaching out. I wanted to follow up on this one. The most recent patches should have resolved these issues but the team is currently looking into new reports of players having this error. If you have not, at least in the last few days, update the following steps,
- Run the System File Checker tool
- Check for Windows Updates
- Check for GPU updates
- Windows troubleshooting tools
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
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