Forum Discussion
EA_Shepard
Community Manager
5 months agoHey, Rooks
I'm following up on this one. I need information from you to pass along to the team.
What should be happening: The chest is just the wardrobe replacement before Rook's room is unlocked. If you have the room already unlocked, it goes directly into the appearance collection. The content, if working, should be in the appearance collection on each character you have, but you need to change your skins in the wardrobe in the room for it to take effect.
If that is not happening, I need the following from you:
- Screenshot of your inventory and wardrobe showing not there or locked
- If on PC, please attach your save file. I would upload a few just in case
- Attach a DxDiag?
- Is the EA app/Steam installed on an SSD or HDD?
- Is the game and the game client installed on separate drives? For example, I have my Windows OS on an SSD and all my games on an HDD.
wexxam
5 months agoSeasoned Ace
I only have an SSD where both the game and EA APP are installed. I'm unsure how to add my save files here as when I do it says failed.