My DA Veilguard keeps crashing and is practically unplayable. I have tried everything I can think of but nothing seems to work. It took me three seperate tries to get through character creation before my monitor went black and my PC wouldn't turn off. Each time this happens I have to switch it off by the mains because nothing else works. All drivers are up to dateWindows is fully updatedAntivirus software is operating wellUpdated BiOSVerified integrity of game filesSet game to run as administratorReconfigured preferred setting in NVIDIA control panelDeleted shaders in local filesSoft reboot my PCCleared cache and flushed DNS I am at a loss.

Same for me, I have done everything they have suggested, and I crash within 10-20 minutes of playing.

I've tried everything the same as you and still get constant crashes a minute or so into the game (or when I start a cut scene) and now because I've spent so long trying to fix it I can't even refund it :(

EA_HyperBraddock512EA_GunnerWhen will you guys be able to release a hot fix for this??

disabling XMP profile on my Bios don't change anything -same crash and reboot at the same time and same location (juste before a bridge).

Same issue as you, same GPU. The game crashes, the PC is completely frozen and restarts on its own.It usually happens in a dialogue or when I reach a room and assets are not loaded for some reason, that includes floor textures. I monitored the heat and power usage, nothing of note to be seen. AMD Ryzen 9 7900XRAM: 32GB DDR5Radeon RX 7900 XTXGame installed on a dedicated SSD, not the system SSD. I run many games in full ultra, like you and I have no problem. It's the only game that crashes like that. Disheartening honestly.

Dragon Age Veilguard PC crash | EA Forums

Etny2k
Seasoned Rookie
2 months ago
Can you try disabling xmp and seeing if the crashes stop? then it would be a ram issue. Ram always works perfect at stock speeds. This is how you find out.
e46137f759dc2e0d
Seasoned Newcomer
2 months ago
Hey i found something that worked.
the order or the steps are making this work.
1)delete the shader cache file everyone talking about : 2459419382
2) go to steam and verified the files of da veilguard. Should says : one file is missing. Then proceed to install it.
3) when the file is downloaded : run the game :)
- knfg8l94tnuy
  New Novice
  2 months ago
  Im trying this out now fingers crossed 🤞
- knfg8l94tnuy
  New Novice
  2 months ago
  It works! Thanks! Now let's hope that the game doesn't crash anymore. I'll post an update if it crashes
- knfg8l94tnuy
  New Novice
  2 months ago
  Still the same problem but now at a different time. Geniunely think this is just a game breaking bug that they haven't acknowledged yet
  - e46137f759dc2e0d
    Seasoned Newcomer
    2 months ago
    If you graphic card is by nvidia. Try changing the cache of the shaders to 10 gb or 100 gb.
    Then redo the steps.
    Hope it works.
OneEyedGhoul2
Rising Newcomer
2 months ago
I'm having the exact same issue. Nothing is fixing it for me and it's crashing within the first 20 minutes
baerro
Rising Newcomer
2 months ago
I can't even get past the launch. Black window loads, then it goes away and I'm at the EA client again. Windows & Drivers are up to date, ran disk cleanup, antivirus is good...
Each time I've deleted the Shader Cache folder, a window will pop up in the EA client telling me one of my files is corrupted, and urging a repair. The repair restores that folder.
brownoel
Rising Newcomer
2 months ago
this was not something i was looking forward to seeing

https://www.ea.com/legal/service-updates
Dragibu33y
Rising Rookie
2 months ago
Good news!
EA_Illium
Community Manager
2 months ago
Hey Everyone, Just wanted to update you that our team has released a new patch 1.0.0 you can find more information here.

Let us know if this has changed anything for you, Cheers!
EA_Illium
Community Manager
2 months ago
Hey Everyone, Just wanted to update you that our team has released a new patch 1.0.0 you can find more information here.

Let us know if this has changed anything for you, Cheers!
- GojiraCM_
  New Novice
  2 months ago
  Nope, still getting crashes, I'm honestly at the point where I'd want a refund but I can't even try and get one because I've spent too much time trying to fix the game :(
  I was just playing the game and it caused my PC to go full black screen and no signal and forcing me to hard reset again.
  - djr5sb2gtdzh
    Seasoned Newcomer
    27 days ago
    same here. PC freezes after starting the game. it freezes in start-screen and I have to restart the system manually.
    this sucks because I had this issue after release, after patch 1 and after patch 2.
    the first solutions were to delete shader cache folder. but after patch 2 nothing works. I changed all configurations, updated all drivers, tried everything. nothing helped. all other games are running fine.
    I played about 14 hours and cannot be refunded. it seems to be a common problem with the i9 14900k or Z790 or Windforce RTX4080 super.
knfg8l94tnuy
New Novice
2 months ago
Update: what fixed it for me was uninstalling it completely ( steam version ofc), restarting the game and deleting shader folder

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