I had just started Dragon Age the Veilguard and was experiencing some lag at the ritual site. I changed a couple graphics settings and restated the game and when I tried to load my save I encountered this problem. Restarting my PC did not solve the issue. The graphics settings were changing: lighting quality to medium, the terrain quality setting to medium and the terrain decoration setting to medium from high.What is your EA ID or Console ID (PSN ID/Gamertag)? lilllilly123What platform are you playing on?PC, Windows 11, SteamWhat is happening? (and what do you expect to happen instead?) Expecting a save to load, it is not.Does this happen in a specific area of the game? hard to say, none of the saves are loading before that area but before changing the graphics settings there was no reason to load a previous save. I made a new character, all the same settings, and when I tried to load one of those saves from the main menu I found that that save would load, however the character loaded without hair even after the train textures had generated.Please share any steps you've tried so far to resolve the issue:Restarted the game, restarted steam, tried to load a different save, restarted PC, tried loading from a different characterIf possible, share a Screenshot or Clip...As a note this is the least helpful error message I have ever seen. If on PC, please share a DxDiag file and an EA app Error ID NumberThe error does not give me access to either of these.

[Asking for Information] - Solving for Visibility. Hey Everyone, Thanks for letting us know what you're running into with the Veilgaurd. If you are still running into the error "Load Error", please let us know the following information. EA ID (PSN ID/Gamertag): Which platform are you on? If possible please share a copy of your Save file in a reply to this thread. If you have issues, try zipping the file If possible, share a Screenshot or Clip... DxDiag file EA app Error ID Number We can use this information, to help make the team aware of the issue and to further investigate. Cheers!

lilllilly123

Seasoned Newcomer

2 days ago

Error loading save

I had just started Dragon Age the Veilguard and was experiencing some lag at the ritual site. I changed a couple graphics settings and restated the game and when I tried to load my save I encountered this problem. Restarting my PC did not solve the issue. The graphics settings were changing: lighting quality to medium, the terrain quality setting to medium and the terrain decoration setting to medium from high.

What is your EA ID or Console ID (PSN ID/Gamertag)?
- lilllilly123
What platform are you playing on?
- PC, Windows 11, Steam
What is happening? (and what do you expect to happen instead?)
- Expecting a save to load, it is not.
Does this happen in a specific area of the game?
- hard to say, none of the saves are loading before that area but before changing the graphics settings there was no reason to load a previous save. I made a new character, all the same settings, and when I tried to load one of those saves from the main menu I found that that save would load, however the character loaded without hair even after the train textures had generated.
Please share any steps you've tried so far to resolve the issue:
- Restarted the game, restarted steam, tried to load a different save, restarted PC, tried loading from a different character
If possible, share a Screenshot or Clip...
- As a note this is the least helpful error message I have ever seen.
If on PC, please share a DxDiag file and an EA app Error ID Number
- The error does not give me access to either of these.

bug

technical issues

EA_Illium
7 hours ago
[Asking for Information] - Solving for Visibility.

Hey Everyone,

Thanks for letting us know what you're running into with the Veilgaurd. If you are still running into the error "Load Error", please let us know the following information.

EA ID (PSN ID/Gamertag):

Which platform are you on?

If possible please share a copy of your Save file in a reply to this thread.

If you have issues, try zipping the file

If possible, share a Screenshot or Clip...

DxDiag file

EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate.

Cheers!

reliah222
Seasoned Newcomer
2 days ago
I am having the same issue. I played a few hours, saved the game, exited to the main menu to close it. Now when I push “continue” I get the exact same load error. I’ve tried loading from my main save, from an auto save, I’ve checked my files, restarted the computer, etc. Nothing is helping.

edit: I am also on PC/steam and my EA account is linked
Gorechid
Seasoned Newcomer
2 days ago
I had a glitch where my hair wasn't appearing on my rook, and exited to the main menu, and haven't been able to load back in since, keep getting this same error code. I've also gotten the same error code, though it occurs whether it is an autosave, temporary save, or a manual save. I restarted my pc, repaired and checked the game, and now the only saves I can access are my ones all the way back when I first entered the Lighthouse, which is like 4 hours of progress lost. I'm also on PC, and have been having this problem for hours.
lilllilly123
Seasoned Newcomer
2 days ago
As a note, once a save loads with the default Rook, I found starting a new game, importing the character preset then leaving character creator worked for getting your Rooks customizations back.
edit: Fix did not apply to the inventory screen
sirentatto0s
Newcomer
23 hours ago
im having this same issue, i want to cry because i got so far into the game to only have my save randomly decide to do this. im devastated. my graphics drivers are updated and the only save i can get it to load is the very first one, and when i try to load any more of them it gives me the load error.
- Yenvergerberg
  Newcomer
  22 hours ago
  same here, i'm 5 hours in already, now i'll just wait for them to fix this
  - sirentatto0s
    Newcomer
    22 hours ago
    have you seen any fixes yet? ive tried doing everything in this thread but nothing is working, im gonna try verifying my files and see if it helps, but im not sure it will
ott9892w8c2i
Newcomer
20 hours ago
Same issue as above. I have tried loading an earlier game and the loading the recent save from the pause menu, but still get the same error.
Levallin
Newcomer
22 hours ago
having the same issue 😭 i have been trying for hours to get it to work… hopefully there is a fix for this
- Levallin
  Newcomer
  5 hours ago
  I had the game installed on an external E drive, uninstalling and reinstalling onto my C drive internal fixed the problem (as well as solving loading issues and other bugs i was having !)
RobinKLocksley
Seasoned Newcomer
13 hours ago
I replied to say I had the same issue too a few minutes ago but it was deleted
I am also having the same issue, nothing will load for me, not even the earliest save.
Kawipsych0
Seasoned Newcomer
2 days ago
The only way ive found around it is to load an early save that you yourself saved, and not an autosave, pretty much the earliest one that works. Then load into the save you want to play after being in the game. Wack ik
Yenvergerberg
Newcomer
24 hours ago
Having this same problem, did all the things you did as well, I hope is fixed it soon because i don't known what to do now
LydieBerry
Newcomer
21 hours ago
Same issue here.