Forum Discussion

Seasoned Newcomer

2 years ago

Game won't launch

Hi, I'm getting this error and haven't been able to play the game as a result, please see the attachment. please, is there no solution to this ? I have been waiting for 10 years for this game. It is...

Community Manager

2 years ago

Hey there,

Could you do me a favour and follow the troubleshooting steps outlined in this thread: Dragon Age The Veilguard - Technical Assistance & Bug Reports | EA Forums - 4985821

After going through the above troubleshooting. If you continue crashing, please let us know the following.

EA ID (PSN ID/Gamertag):
Which platform or client are you on?
Are you getting an error message?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information to help make the team aware of the issue and to investigate further.