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This is also happening to me (Series X). One thing I did notice--not sure if it's just an incidental correlation or if there some sort of causal relationship--but this happens much less frequently when I'm playing with my headphones on rather than using my soundbar (with Atmos). Soundbar I get about 20-30 minutes between crashes, headphones might be hours.
Also, it seems to happen if I leave the game on and my character in one place for a long time while I do something else. It will be fine as it sits there, but seems to crash within minutes of my return.
But it's just like you described: sometimes hard crashes the whole system and sometimes just crashes to Xbox home. Thought the patch was to fix this, but just had a whole system crash post patch and found this thread. Really need some bioware acknowledgement, as hard crashes really scare me. Last thing I need is a game bricking my system or creating errors that will slow my system.
I wish I could say the same, I have only played with headphones and it keeps crashing 😂 the hard crashes scare me as well because I have had to reset my ps5 atleast 10 times now.
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