AHHHitsJELLO
22 days agoNew Rookie
Preorder bonus armor missing
Preordered a physical copy of the game. Been playing through the story, and there is still no bonus armor showing in my inventory. Anyone else dealing with this glitch?
Preordered a physical copy of the game. Been playing through the story, and there is still no bonus armor showing in my inventory. Anyone else dealing with this glitch?
This is happening to quite a few of us. I’m in another forum with this issue as well. The chest with my dlc items appeared for my first character. I wasn’t happy with it, made a second one and get to the infirmary and the chest just isn’t there. I’m playing on the Series X. I’ve tried reloading earlier saves and still nothing.
Same here. Bought physical copy for my collection and no where i got the pre order bonus... (xbox serie x)
I have the same issue. Did you preorder with GeForce Now? Because I did and I wonder if it was their code which had the issue
I got it with GFN, but it's not just GFN users with the issue.
Hello! I had the same issue on xbox, but it was actually my dumb mistake and I should have known better. (Source: i work in game dev!)
Note: You mentioned pre-ordering, but not that you redeemed a code that should have come with your game (physically given to you by a retailer, or emailed to you via the seller if you ordered online)... so if you didn't redeem a code, then that's your culprit.
However if you did, and you got a pop-up upon unlocking the wardrobe at the lighthouse and THEN not seeing your preorder gear, read on!
When you're adding an add-on or dlc to any game, you have to close and re-launch it before it shows up 99% of the time. Playing on Series X, I had Quick resume on, and if PS5 has a similar feature then this might fix it.
Each time you save and close the game and shut off your Xbox - quick resume basically "parks" your game, so when you click on it again it will almost instantly load up to the exact screen you exited the game on...which means, over the course of 30+ hours since redeeming my code - I never actually closed and relaunched the game. I'm guessing Ps5 may also have a similar feature?
If yes, turn the feature off, and fully close the game, when you load it back up, it will be in your wardrobe just like it informed you it would be. You'll know it's a full close and reload if you see the EA/Bioware/Title spash screens!
(Yes, I felt dumb as heck when I realized what the problem was after complaining about it on twitter and having someone ask "have you rebooted the game?" and realizing oh crap, technically - no.)
Hope this helps!
(If it doesn't, sorry- but i figured I'd post it in case, and for any Xbox users who may Google the problem!)
Thanks so much!!
This fixed the problem for me. After i turned off Quick resume, shut of my Xbox and then re-launched the game, the dlc items were there.
Glad I could help!!
Thanks, this fixed it for me as well!
The chest was there on my first character, but after I decided to create a new on it was missing on the second one. Doing a hard close of the game as you described worked, the chest was there as soon as I relaunched the game.
This happened to me but on my second account
I'm having the same issue. On my first character the chest was right there. On my third character it's mysteriously missing.
IIRC the pre-order bonus armour is found in the tower upon your first entry into the fade in a chest in the room where you wake up next to Varric.
Yea I looked it up online to see if I was missing something, but the chest just wasn’t there. I even went back to a prior save and it still didn’t show up.
Any luck
Iv done this didn't like my character so I changed mine and on my second account I couldn't find any off my pre order stuff any idea why? Pre ordered for the armor deadass
Did it show up on your first character?
I pre ordered on the EA app and also have this issue. There is no chest with the deluxe or pre order items.
Mine is missing as well
Same here with my pre-order. The chest is supposed to be in the infirmary... but nothing. Quite sad.
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