Preorder bonus armor missing
Preordered a physical copy of the game. Been playing through the story, and there is still no bonus armor showing in my inventory. Anyone else dealing with this glitch?
Forum Discussion
EA_Illium
Community Manager
Community ManagerHey Everyone,
What part are you at in the story (whats your current mission)? We have a guide on our help site on what the chest looks like.
A small caveat is, that when you first get to the lighthouse, the chest will be in the room you wake up in. After (once you unlock Rooks room), the chest will be there if you did not open it.
Also, certain items, like the helmets, won't show up until you have acquired your first helmet. This is because all pre-order and deluxe items are transmog outfits so they need something to be applied over.
Same case here with the physical copy. I'm trying to redeem the code in the EA account web section and it tells me that the code isn't valid.
EDIT: the code I received by email has 12 characters while the "example" code before typing shows 16, I wonder if there's an issue there.
EDIT 2: fixed it for me. I'm on PS5 and it needs to be redeemed via the PS store, account section. Seems simple now, but I'd say this issue would significantly benefit from more clarity as to how to proceed.
