Preorder bonus armor missing
Preordered a physical copy of the game. Been playing through the story, and there is still no bonus armor showing in my inventory. Anyone else dealing with this glitch?
Forum Discussion
Since you purchased the deluxe upgrade, EA app should show the following under manage add-ons if you have the preorder bonus as well:
• "Dragon Age™: The Veilguard Deluxe Edition Upgrade
In-game content" <- Deluxe Edition content
• "Dragon Age™: The Veilguard
In-game content" <- Preorder bonus
This is what shows up for me. So it says I have both installed however they are not showing up in my game no matter what I do.
I saw you tried reinstalling, repairing, etc. Have you tried the nuclear option? I.e., Delete your saves in-game (make a backup of %USERPROFILE%\Documents\BioWare\Dragon Age The Veilguard first in case you want to restore your existing saves and settings later), then in the EA app menu, select "Go offline" to try to prevent EA app from redownloading any remaining saved settings and saves from the cloud, then delete %USERPROFILE%\Documents\BioWare\Dragon Age The Veilguard (but not the backup you made of it), and exit the game. Restart the game, begin a new profile from scratch, and then set EA app back in online mode. If the missing content shows up in the Lighthouse, make a manual save.
Also, when you uninstalled the game (before reinstalling), were any files left behind in %PROGRAMFILES%\EA Games\Dragon Age The Veilguard? If there were Veilguard files left behind, you might want to try a clean reinstall (i.e., uninstall and make sure no Veilguard files were left behind before reinstalling).
Thanks for this, I tried this just now and it still did not work. I'm willing to try anything at this point.
I had the chest show up one time when I loaded up the game however when I went to use it I received nothing. I saved before and I saved after opening it. A few hours later I loaded the game back up and the chest was completely gone from both of these saves as if it was never there.
I have no reason to believe it will help in any way, but have you tried Help > App Recovery > Clear Cache in EA app?
