Forum Discussion

New Rookie

2 months ago

Preorder bonus armor missing

Preordered a physical copy of the game. Been playing through the story, and there is still no bonus armor showing in my inventory. Anyone else dealing with this glitch?

Community Manager

Hello everyone,

I've moved some messages here so we have them all at the same place.

First, as a reminder please go to the lighthouse in Rooks room. You can find all the information in this EA Help Article on how the chest look like.

For those of you who are on PC,

1. Can you please DM me with a copy of your save folder under "My Documents". This could help us find what is going on.
2. Could you also tell us where you purchased the game, if it's digital or with a code redeemed?
3. Additionally, can you share your Dx Diag and attach it here?

Thank you.
Hux