Unable to jump when carrying power orb

Jump button does not function when carrying those floating elven power orbs. This causes issues, especially in the quest "The Snake Nest Deal" where both power orbs needed to leave the storage room basement are located behind a small cliff you need to climb to exit. As it is the only exit, this can cause players to become soft locked in the area, forcing a reload and avoidance of the quest. Playing on PC. Also attempted to rebind the key and tried a controller to no effect.