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KRALY1721's avatar
KRALY1721
Newcomer
23 days ago
Solved

Account Hack

I used to access my games through this account, but now I can’t. What should I do? My Steam account now shows a different email address linked to it, but I’ve never used that email before.

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi KRALY1721​,

    As you used to play EA games through that Steam account before, it's very likely the EA account linked is yours, but it might have been compromised. 

    Take a look at this guide, and try the advice it shares to recover the EA account: 

     

     

    - EA_Lanna

  • Hello EA_Lanna​ 
    Im also got the same issue here but im try everything as Community Manager advice me i hope you can help me
    im stuck here with the last step
    they said i have to jump to another VPN so i did tried
    Right now if anything you can help my message to EA Support
    Please tell them to contact : [edit: email address removed]
    I got every thing that can identify my owner right

     

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