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demetrisdcc's avatar
demetrisdcc
Rising Newcomer
2 months ago
Solved

Cannot log in to play multiplayer

Hi everyone. I try to log in to play multiplayer but an attention says you cannot sign in to EA Servers. I try reset my password and when i do it another attention appears and says that my account was link to another account and disable. Can anyone help me with this? My account was at XBOX and now i try to play from PS5

  • Heya demetrisdcc​ 

    If your gamertag is linked up to a disabled EA account, you'll want to contact the live support team so they can explore some options with you and get you logged back in- here on the forums we aren't able to help with account recovery.

    Please use the help site here to speak with live support on this. 

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Heya demetrisdcc​ 

    If your gamertag is linked up to a disabled EA account, you'll want to contact the live support team so they can explore some options with you and get you logged back in- here on the forums we aren't able to help with account recovery.

    Please use the help site here to speak with live support on this. 

  • demetrisdcc's avatar
    demetrisdcc
    Rising Newcomer
    2 months ago

    Thank you very much. I will.  But i dont know why is disable

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