Forum Discussion

ViktorSahlberg's avatar
2 years ago

Can't find my old games

Okey, back to gaming after couple years out. Installed this new EA app and can't find my already purshased games like Battlefield 4 and so on. Where can i find and download it?

Kind Regards 

Viktor

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @ViktorSahlberg,

    If you can't find the games in your EA account, it's very likely that you're signed in to a different account. I suggest that you try logging in to the EA app with other emails that you may have. If you're still unable to find your games, you can contact EA Help Support and provide them with a game code or invoice number for any of your purchases. They should be able to assist you in locating the account. 

    Let us know if you need anything else, 

  • Well since origin and ea merged i assumed the merged my account. I have purchased games on my origin account "viktorsahlberg" where can i even log in to origin these days? 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Your login credentials from Origin remain the same for the EA app. If there are any games missing in your library when you access the EA app, you need to contact EA Help Support so they can check that for you.