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Airwalker1995's avatar
Airwalker1995
2 years ago

EA app downloads game and continues to want to re download the same game

So I have downloaded the same game 3 times now all are showing in my files all of which are showing full file size and on EA app it is say to download the game again I have tried countless things after opening a case and speaking with customer support but nothing and now the case will not resume and says they have no further help to offer... 

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  • Airwalker1995's avatar
    Airwalker1995
    2 years ago

    The game is Battlefield 5 and at this point this is what i have done 

    I have ran EA App on my pc as admin

    made sure that it is allowed through my firewall

    restarted my router

    re downloaded EA app twice

    cleared my EA app cache

    clean booted my PC.

    If anyone has anything else to try please I am at a total loss at this point

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