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adrifreman's avatar
adrifreman
3 years ago

EA app login screen doesn’t show text.

Hello all! I recently downloaded the EA App on my windows PC (8). However, it opens fine, but I can’t see the text to login. I know the text is there because when I press a certain part of the scree...
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  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Faryzsofi Thanks. Taking a look at that I can see a few places I would start with.

    First, Check for Windows and GPU updates - I know that Intel has newly updated drivers to download.

    Install/Repair your VC++ files for the game (Microsoft VC++ Link)

    You can just uninstall the EA App and do a whole reset but these steps will update and clean out anything causing that from showing up.

    Delete Windows Temp Files

    Spoiler
    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    DNS Flush

    Spoiler
    1. Click the Start button. It’s the Windows logo in the bottom left corner.
    2. Select Command Prompt.
    3. To open the command prompt console, you could also simply press the Windows and R keys at the same time and enter cmd.
    4. You may see a popup asking if you want to allow Command Prompt to make changes to your computer. If you do, select Yes.
    5. If you are asked for an administrative login at this point, then you’ll need to contact your system administrator to proceed.
    6. In the command prompt window, type ipconfig /flushdns.
    7. Press Enter.
    8. You should see a message confirming that the DNS Resolver Cache was successfully flushed.

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