EA app login screen doesn’t show text.

@adrifreman Hey, reaching out to see if this is still an issue with the EA App not showing that text.

See if the following work for you:

Clear the EA App cache first and reboot the app.

Then try the following. Depending on what is running in the background, it may not let you delete everything that is okay.

• Press the Windows key + R
• In the file explorer type in %temp%, and hit Enter
• Delete everything it allows you to delete.
• Reboot the PC

how do i clear the cache if i cant open the app??

i mean i ve logged into it somehow but still no text

@Faryzsofi When you log in, and click the hamburger icon, can you mouse over the following?

it sadly doesn’t pop up, and I can’t even highlight anything even tho that worked when I logged in

-I’ve also tried the other version that they recommend if I can’t open the app , found the “app recovery “ but it’s also just a black blob, highlighting also doesn’t work 

@Faryzsofi Can you attach a DxDiag for me?

here, hope this helps

@Faryzsofi Thanks. Taking a look at that I can see a few places I would start with.

First, Check for Windows and GPU updates - I know that Intel has newly updated drivers to download.

Install/Repair your VC++ files for the game (Microsoft VC++ Link)

You can just uninstall the EA App and do a whole reset but these steps will update and clean out anything causing that from showing up.

Delete Windows Temp Files

DNS Flush