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866yd9x389vc's avatar
866yd9x389vc
Rising Newcomer
2 months ago

EA App not launching after update – stuck on loading screen (Windows 11)

Hi EA community,

I recently updated the EA App on my Windows 11 PC, and now it won’t fully launch. After opening, it just stays on the loading screen with the EA logo spinning indefinitely.

I’ve already tried the following steps:

  • Cleared the app cache
  • Reinstalled the EA App
  • Run as administrator
  • Checked Windows firewall and antivirus settings

None of these worked so far. The same issue happens even after restarting my system.

Is anyone there?

Appreciate any help or advice!

jhonnmick

2 Replies

  • 866yd9x389vc's avatar
    866yd9x389vc
    Rising Newcomer
    2 months ago

    I actually found a fix that worked for me: I uninstalled the EA App and also deleted the EA and Origin folders from both AppData > Local and AppData > Roaming before reinstalling. After doing that, it finally launched past the spinning logo on Windows 11. Hope that helps!

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