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GMGamerGirl's avatar
GMGamerGirl
Rising Scout
1 day ago

EA desktop app no longer supported

I have a Win7 desktop computer that I've been playing all my Sims games on because I can't afford to go buy a new computer.  Today I tried to log in and play like I always have and the EA desktop app wants to update, so I let it, only to find out that my Win7 is no longer being supported in the login app.

I think it's a pretty poor business model to assume that everyone has the money to burn and keep incessantly updating to each new version of Windows and then....after being with the Sims franchise since the onset and purchased every expansion and stuff pack....now I'm being told "oh, so sorry...you can't even access your games anymore....tough luck".....because when trying to install the 'update' it dumped me back to my desktop, indicating that Win7 is no longer supported.

I get that Win7 is dated, believe me, but to spend hundreds of dollars on all my EA games only to completely be denied the right to play them after buying this is nothing but ridiculous.  If you don't want to continue support for Win7, that's fine, I can understand and respect that, but NO ONE should be denied the right to play what they've paid for and you should have left us with SOME recourse to play even if it was offline.

Pretty poor business model, EA

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3 Replies

  • billblogs's avatar
    billblogs
    Rising Veteran
    1 day ago

    GMGamerGirl​ Do you have room on your drive to dual boot. you will need a minimum of 150 gig. Sims 3 runs well in linux mint and the ea app works in linux mint too.

    Sims 4 and sims 2 work as well.

  • GMGamerGirl's avatar
    GMGamerGirl
    Rising Scout
    5 hours ago

    With all due respect to all the Linux lovers out there, I'm not down for installing an additional OS just to run the game.  If I could afford a whole new OS, then I could likely afford to get a new computer, which I currently can't.

    I don't feel that a company with the reputation of EA should ever basically lock out a loyal customer from being able to access something they legitimately paid for.  It's just wrong...period.  They don't have to provide further support the version that allowed us to login/verify, but they should have certainly left it intact enough for us to still play.

  • billblogs's avatar
    billblogs
    Rising Veteran
    3 hours ago

    I agree with you. They obviously didn't even give a thought to people that might still be using windows 7. Linux is free by the way. GMGamerGirl​ 

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