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Majest1cM00s3's avatar
Majest1cM00s3
Seasoned Newcomer
5 days ago
Solved

Help merging accounts - EA Support is broken

Hello,

I tried creating 2 cases for this but neither one exists after I created them. I have an account that used an email I made in high school which the platform hosting that email was removed some years ago, thus deleting my email. That account is linked to my Xbox Gamertag.

I can't edit any information on that account because it requires a verification code sent to that email, which again is permanently deleted. I would like to be able to have some content that is available online but I can't receive due to this issue.

Can I get some assistance in either merging accounts or being able to link my Xbox gamertag to my new account?

2 Replies

  • Majest1cM00s3's avatar
    Majest1cM00s3
    Seasoned Newcomer
    4 days ago

    Darko, thanks for your response. Is there not a better way? I've created 2 cases for this, and somehow it's like I never created either one. This customer support process is feeling frustrating because there is no other way that I'm seeing to get this done except for the cases that literally are disappearing. 

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