EA Account connects but can't play ?

Hey guys,I've been reading some of the posts and it's beyond ridiculous what I'm seeing 👀 In my case I downloaded the battlefield 6 beta and went to jump on and it comes back with a QR barcode amd says my credentials have expired and to change my password so I jump on a d change the password and it still didn't connect so I'm like with ? But yet I can get into my EA Account that I've had since 2008 and a valid email address !!!! All I'm trying to do is talk to someone and sort this out but the chat takes way to long and then sends you a email saying do you still need help ? Like I'm going to literally sit on my open case and wait without going to bed ? Really !!! Something definitely needs to break through bcuz we pay for games but can't get on them and I'm referring to my madden and ncaa I can't keep a progress bcuz of this situation.... Need help asap !!