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y_hanna123H's avatar
y_hanna123H
12 months ago

How to reinstall the game without purchase again?

I formatted my PC due to a technical issue, and I had before FC 2025 game purchased under my user. Now it has been deleted, can you help reinstall it without rebuy it? Email [edit: email address re...
discussion
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
12 months ago

Hi @y_hanna123H,

You don't need to buy the game again after reinstalling the EA app. If you cannot see the game in your account anymore, it's very likely that you have logged in to a different EA account. To get assistance with your account, please contact EA Help Support as they should be able to help you with that. 

Let us know if you need anything else,

y_hanna123H's avatar
y_hanna123H
12 months ago
@EA_cuervo Weird that I don't see it, for example FV24 I can see it just need to download it.
Can you check if we can recover account library?
I really appreciate your help, I don't want to buy it again, just bought it 3 days ago.
If you have a support team which I can contact 24/7 it will be helpful too.

Thanks in advance!
  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    I can't assist you with account-related issues here at AHQ, but our support team can. Click on the link to contact EA Help Support.

    I hope this helps! 

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