Forum Discussion

megross94's avatar
4 years ago

Launching the ea beta

The app keeps crashing. I try to double click on the desktop app and it take 5 minutes to even show a flash if the beta start up icon. Then it disappears. Happens multiple times. Some times it loads, but then has trouble downloading updates. 

1 Reply

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hello @megross94,

    I have been using the EA app for quite some time now but I never noticed it crashing or having slow loading times. 

    However, I would like to get to the bottom of this and find out why it is crashing for you. 

    Could you let me know if it crashes at a specific moment for you, if it crashes and just shuts down, and if you get to see an error message?