Lost all of my games

I had been using an EA account linked to an old email that I lost access to years ago but because I could still access my EA account I didn’t think anything of it, until I couldn’t log in due to not being able to retrieve a verification code 

I created a new account and purchased a couple of games thinking EA would easily help me transfer over the games from my other account to my new account

After weeks of making contact via email, providing all of my personal details linked to the account they asked for a verification code which was sent to my old account!!! When I said that wasn’t possible as I had previously explained they simply said they couldn’t help and are now not replying to my emails!!!

does anyone know away to resolve this!! Surely I haven’t just lost a whole heaps of money just because my email account isn’t active anymore!???