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ToxicAvenger22's avatar
ToxicAvenger22
Seasoned Newcomer
2 days ago

Help -- I've linked the wrong EA/Origin account to Steam

I purchased BF6 through Steam to play on my PC. Apparently, when I purchased the game, at some point my Steam linked with my old EA/Origin account from when I had a PS4. I've been playing BF6 connected to this old account since launch. I was recently gifted some BF tokens and I went to redeem them, thinking that I needed to link my new EA account with Steam instead of my old one.

I was wrong... In doing so, it started me from fresh. Lost all of my progression and now I can't reset the changes for 6 months... I need some help here. I'd really like to just re-link it to my previous account just to get my progression back.

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2 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey ToxicAvenger22​, 

    Not to worry! While we can't help with account-related requests directly here on the forums, our live support team has the right tools to help re-link those accounts. Please use the Contact Us button at the bottom of this page to connect with them. If you're receiving pushback from the NextStep bot, please use this web form instead.

    Let us know how it goes, thanks!

  • ToxicAvenger22's avatar
    ToxicAvenger22
    Seasoned Newcomer
    1 hour ago

    Thanks, yeah so Richik from Customer Support said I'm SOL and basically I won't be able to play BF6 for 6 months... This is the dumbest account policy imaginable... All because Apex players are exploiting some loophole..? You guys gotta figure out a better way to handle this or make some exceptions to help people who are literally just trying to merge old Playstation (EA) accounts with new PC (EA) accounts. This is absurd.

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