I'd like to bump this thread again as it appears I am also having a similar issue to OP.
I purchased XGP and it appears to have auto linked to a temporary account that I had no control in creating... I wasn't given the option to link to my current / only used Origin EA account and i'm now unable to move my XGP to my own account as EA Desktop states that it was previously linked to "TMPL0UKKY5" and that "EA Accounts can only be linked to one Xbox account in it's lifetime."
Now, I have spoken to support on the issue and have had word from a specialist on EA's side that nothing can be done. At all. Ever.
So now i'm left in a situation where one of the main reasons I even purchased XGP is useless to me as I cannot get the benefits to ANY of the games i've purchased on my Origin EA account the last decade OR even want to play any of the new titles as they aren't linked to my own account...
Even if I did stop the subscription or update my Microsoft Xbox / EA profiles, I'll never be able to link the correct accounts together as in EA's own words... "EA Accounts can only be linked to one Xbox account in it's lifetime."
Is there nothing that can be done at this point? It seem's like a ridiculous oversight on EA's part...
All i can say mate is good luck.... they won't help you and they don't care... sure some of the individual staff i have spoken with (mainly via twitter) have seemed to genuinely understand my frustration but they still won't help.
I really just wanted to play some star wars battlefield as all ove my xbox game pass app it keeps showing up but nooooo i guess no star wars for me.
