I'd like to bump this thread again as it appears I am also having a similar issue to OP.
I purchased XGP and it appears to have auto linked to a temporary account that I had no control in creating... I wasn't given the option to link to my current / only used Origin EA account and i'm now unable to move my XGP to my own account as EA Desktop states that it was previously linked to "TMPL0UKKY5" and that "EA Accounts can only be linked to one Xbox account in it's lifetime."
Now, I have spoken to support on the issue and have had word from a specialist on EA's side that nothing can be done. At all. Ever.
So now i'm left in a situation where one of the main reasons I even purchased XGP is useless to me as I cannot get the benefits to ANY of the games i've purchased on my Origin EA account the last decade OR even want to play any of the new titles as they aren't linked to my own account...
Even if I did stop the subscription or update my Microsoft Xbox / EA profiles, I'll never be able to link the correct accounts together as in EA's own words... "EA Accounts can only be linked to one Xbox account in it's lifetime."
Is there nothing that can be done at this point? It seem's like a ridiculous oversight on EA's part...
"in EA's own words... "EA Accounts can only be linked to one Xbox account in it's lifetime."
This is gotta be one of the most blatant loads of BS that EA has spouted... which is saying a lot:
Five linked accounts based on this screenshot from the random EA account that absorbed my XBox.
Unfortunately, it's not an oversight from EA, it's a policy, and one they have no interest in changing. Your only real solutions are to do what you can to try and scam your way around it like I did or set up an entirely new account.
Sorry you're in that same boat.
yea the random account I got linked to has another xbox account already linked to it also... I tried pointing out to support that they say there can only be 1 xbox account linked so please unlink mine but that didn't fly either... they just won't help full stop nothing more to say.
i tried asking microsoft for help.. they just said only EA can help and didnt care when i said that they wouldnt.
