Anyone else can't login on on the app? Keep getting a window that says
Login did not go as planned
We couldn't log you in because the network failed to do its network thing. Try again in a few minutes
Which was cute the first time but an hour later not so much. This includes a total restart of my side and still no luck
TIA
-Z
I finally got logged in, but all my games give a 500 error 👎
This is happening to me today, a month after this original post. I had two days of "unresolvable errors" and now all day today it's been the obnoxious "Network failed to do its network thing". EA, what is going on?? Why am I unable to access content that i have already paid for?? This is absurdity and so frustrating.
I've had three days of non-stop not being able to log onto this app and access my games.
The first two days, I was getting unresolvable error messages - the last time that happened to me over a month ago, I was told by an EA Customer Support member that there was nothing I could do on my end, that the issue was with EA. In four days, the issue did resolve itself without a word from EA.
Today, I've been getting the obnoxious "network failed to do its network thing" error every time I've tried to login. I found a supposed solution on the forum, followed it to a T and it didn't work. There doesn't seem to be an end in sight for this issue - but I want to access the games that I paid for, or at least some glimmer of hope that there'll be a solution. I'm not on twitter so can't tweet with Customer support and they hide their phone number pretty well. Anyone else have a solution?
Nov. 9, 2023, and it is giving me this all night long. Worker perfectly fine last night. This is some BS
I'm also here having this same problem currently. EC:10005 and none of the solutions that I've found online has helped, including a full uninstall and reinstall of the EA app.
I just played 2 nights ago too and it was fine! This app is such trash.
Same here. I was able to play last night with no problem, today I'm getting the error ea:10005. Thought it was something wrong on my end. I even tried all the "fixes" and nothing worked. Glad to finally see it's not just me having problems. It's a shame to spend all this money for these games/kits and can't play offline.
Same thing happened to me Thursday morning. Saw this information on the EA App board under technical issues...
An advisor on Help EA chat just informed me that there is a known issue with the EA servers for some areas. They didn't have an estimate on how long it will take to fix it, but at least they are aware of the problem and are working on it.
Loaded the game from the xbox app and it opened EA.
Mine has just started doing it does anyone have a fix I have tried everything
A lot of people reported issue with EA servers recently, as you can see here: https://downdetector.com/status/ea/
I am afraid there's nothing we can do other than wait for EA to fix their server issues :-(
