Forum Discussion

Newcomer

5 months ago

Solved

Old Email Account

I don't have access to the old email I had my account setup in. How do I gain access to the games I PAID for and can't play anymore?

ea help

EA_QueenBee
5 months ago
Hey DerickMayberry,

If you don't have access to your email address anymore, then I'd recommend reaching out to our live support team. They can take a look at how they can help you update it.

2 Replies

EA_QueenBee
Community Manager
5 months ago
Hey DerickMayberry,

If you don't have access to your email address anymore, then I'd recommend reaching out to our live support team. They can take a look at how they can help you update it.
a1r2nio
Seasoned Newcomer
5 months ago
How does one contact the live support team. i filled the form in earlier today and cannot see anything happen or new cases on my cases page. please help

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