Problem connecting Steam and EA account
I want to connect my EA account to my Steam account, but I can't do the process because my old EA account is connected to my Steam account.
I don't have access to my old EA account. I want to connect this account to my Steam account.
I need help with this. I can't play my Ea games in my Steam library.
When helping with specific issues, like account changes, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.
If you are not able to access the email on file, or if, for some reason, the linked EA account is not your account, you will need to reach out to live support by clicking Contact Us on any help.ea.com page to start a new case. Please first delete all cache and browser history from the browser(s) you normally use.
- Select the EA App
- Please select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
If you can regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/
Please note: Community Managers cannot assist with account issues as we are not Live Support
