Re: Game license is invalid

Still nothing. I think it may have to do with origin. I only ever purchased the sims games and one other game through origin. I checked , the other game is also giving me Game license invalid error.

Sorry to hear that. All I can say is good luck and give you XP which may cheer you up just a tiny bit.

Another month bites the dust and still no help from one of the worst companies in the world. Don't waste your money and ever buy from EA. They don't care about their customers, only how much money they can take from them.

HI, I have contected EA help now 3 or 4 times. this time however I gave them a link to this post in hope that the tech team will see that many of us can not play Sims 4, I have not been able to play Sims 4 for 10 months now And it´s starting to get on my nerves if I am being honest ^^;
I payed good money for a game I cant even play. 

(Game licence is invalid) I know I have done everything, I even got a newer PC in hope that it would work but nope.

Now I am really, really, really hoping the tech team sees this, I just want to play tha game ☹️

Hi @Salla-9711 @Lyonene,

Sorry to hear you're encountering a "Game license is invalid" error while trying to play The Sims 4 via the EA app.

Could you please submit an EA app Error Reporter ID and share it here in the thread? I can forward it to the team to see if they can identify anything that might be causing the issue.

Thanks!

@EA_Leeuw 

I have create multiple error reports and nothing has come from it. I went ahead and submitted a new one just now. The new Error Reporter ID is  d012d917-e18b-4844-ae3b-52c2239f61aa

I've also created numerous reports but I'm assuming everyone died in that department since no one wants to answer 😂. My Error Report ID is 89e5f658-b8fd-4942-b395-42ac28ba4aa9

Did you ever figure it out? I am in the same boat. This is crap!

No, I'm still having the problem. And still no help even after we all gave the requested info. Not really surprised by that since i've been dealing with this since May 2024.

I can't even send an Error Report ID and the app says that's ironic HAHAHAHAH well played.