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@thedoggoman For these older keys, if they say invalid, you have to have support review them. A lot of older games run off older DRM licenses so you have to update that key if it's applicable.
You can contact our live support at help.ea.com. To request a chat or open a case through email:
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
- 9 months ago
@EA_ShepardI ran across this thread and thought, hey, I should try to see if I can redeem the key from my copy of SimCity 4 Deluxe - Rush Hour, purchased some 20 years ago. EA support wasn't too helpful. They said, please be advised to go to the place where you purchased the game to receive support.
Hm, well, that was twenty years ago in a state about a 9 hour drive from where I live now. Should I give up on this? It took about 40 minutes of my time because EA support chat was responding at a pace of about one response per 4 minutes.
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