Forum Discussion

Jules_love0513's avatar
24 days ago

Sims 4 expansion pack

I got the expansion lovestruck for sims 4 and it made a different account and suppose to be linked to the other account but not able to access the expansion on the right account. There is no number to call to fix the issue or get my money back. I need help!! 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Heya Jules_love0513​ 

    If you need to get this pack moved over to a different EA account, you'll need to reach out to live support as we don't have access to your account details here on the forums to take a look. 

    To contact live support, you can submit a help request from the site here

About EA app General Discussion

Got EA app questions? Let's chat here!1,688 PostsLatest Activity: 2 hours ago