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krayedon's avatar
krayedon
New Novice
11 months ago
Solved

Unable to access old origin account with hundreds of dollars' worth of content

Hi, I'm not sure if anyone can help me at all, but I last used the aforementioned account around 2014. The problem is, the email address I used no longer exists. It was hosted through a website builder that's now defunct. I really want it back because it had all of my Sims 3 content on it. If anyone knows a solution it'd be greatly appreciated. I believe it was created via Origin.

  • Hello krayedon,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

1 Reply

  • Hello krayedon,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.