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EA_Aljo
Community Manager
3 years agoHi there, @Dobermann514
This is something you would need to speak with an advisor to get some assistance with. To do that, please try opening a case here. Thanks!
3 years ago
Got the same problem with crysis but i cannot open a case - it directs me once again to the aswer hq. I've bought Crysis game and I wanna play it. You guys cannot be serious when a player cannot activate a valid code...
- EA_Aljo3 years ago
Community Manager
What is happening when you try to open a case? Which options are you choosing? Are you choosing Codes and Promotions > Invalid Code?
- 3 years ago
The pop-up window for opening case didn't come up, but it finally showed. Now I'm waiting for resolutions of my cases. Thanks
- EA_Aljo3 years ago
Community Manager
Great! If you have any other issues, please reach out again. Have a good rest of your day 🙂
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