Forum Discussion

4 years ago

Solved

0x0006 well trying to launch Star Wars Battlefront 2

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 0x0006 Which client functionality are you experiencing this bug with? Subscription Purch...

bug

mac

EA_Leeuw
4 years ago
Hey @Ashton_cats,

Thanks for your visit to the forums & sorry to hear that you're having issues with launching SWBF2 via EA Play that you got via Xbox Game Pass Ultimate.

Just to double-check; do you get this error when you're trying to launch the game via EA Desktop, or Origin? I know that you mention that Origin isn't installed on your PC, but I still have a slight feeling that it is.

*To note: when claiming EA Play via Xbox Game Pass, you indeed need to use the EA Desktop app to download/launch EA Play for PC claimed games, because this is sadly not possible via Origin.

EA_Leeuw

Community Manager

4 years ago

Hey @Ashton_cats,

Thanks for your visit to the forums & sorry to hear that you're having issues with launching SWBF2 via EA Play that you got via Xbox Game Pass Ultimate.

Just to double-check; do you get this error when you're trying to launch the game via EA Desktop, or Origin? I know that you mention that Origin isn't installed on your PC, but I still have a slight feeling that it is.

*To note: when claiming EA Play via Xbox Game Pass, you indeed need to use the EA Desktop app to download/launch EA Play for PC claimed games, because this is sadly not possible via Origin.

Ashton_cats
4 years ago
Hello, I am trying to launch the game through the EA app, not origin. Origin was removed via settings, storage, apps, and then removing origin. my theory is that origin still has some leftover files that I am unable to delete from my computer, which is annoying but I was so desperate to play battlefront 2 I actually bought the game. This also didn't work which made me really pissed, as a last resort I downloaded the game on my laptop and it worked, but it doesn't run very well and I'd like to try and find a solution if possible.
- EA_Leeuw
  Community Manager
  4 years ago
  @Ashton_cats, it is indeed possible that there are still some leftovers from Origin if you remove it via Windows settings (this is very normal if you remove it via that way). Can you please check if removing Origin the hard way via these steps fixes the issue for you?
  https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/#hard-way