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ThinAirWind's avatar
ThinAirWind
Newcomer
2 months ago
Solved

Account attached to EA is wrong

I keep getting an error code for xbox game pass that my EA account is attached to another account, but the other account doesn't exist. It's the same account, same email, that I have. I tried unlinki...
  • EA_Mako's avatar
    2 months ago

    Hey ThinAirWind,

    You should be able to check your account connections page here to see which platforms are linked to a particular EA account. This isn't necessarily just based on the email, but what account credentials were used when first linking the platform.

    If needed, you can create a new case here and select Game Support > EA Account > I want to update my EA Account information to get in touch with the support team so they can take a look. 

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