Forum Discussion

thugmetro's avatar
thugmetro
2 years ago

Account ban appeal

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Account ban appeal Which client functionality are you experiencing this bug with? Other ...
bug
mac
pc
thugmetro's avatar
thugmetro
2 years ago

No, can you guys summit the ban appeal from my account?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@thugmetro 

Unfortunately, we can't do that. Can you create another account to see if that works?

  • thugmetro's avatar
    thugmetro
    2 years ago

    Already tried, keeps saying "Whoops! Our bot authentication found an error.".

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @thugmetro 

      Did you try a Microsoft Edge browser? I see some others having success with this.

      Also, if that doesn't help, try creating a case without logging in.

      • thugmetro's avatar
        thugmetro
        2 years ago

        yes i have tried many different ways and nothing works, do you have an email address where i can send my dispute directly?.

        This is so frustrating, i literally got banned for buying a game.

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