So I downloaded sims 3 and only the sims 3 downloaded to my EA app but the add-ons won't download when I scroll down it says they are already installed in my game but when I launch sims 3 to play all my add-ons aren't in the game

@cutegirl199910 I'm having the same issue just the base game is dling, the add on are showing "installing" Ive tried:rebooting the app,rebooting my pc,uninstalling sims 3 and reinstalling,uninstalling sims 3 and the ea app and reinstalling both.I have invested a good deal of money in the add ons, having purchased many when they were released. I would really like to play them again.

Yeah, sort of the same thing here. When I look at the add-on manager, Fast Lane seems to have been installed but no evidence of that in-game or in the launcher. The rest of the add-ons are stuck on "installing". I've just uninstalled Sims 3, but looking at the add-on manager again, it still shows Fast Lane as installed and the rest of the add-ons are still stuck on "installing." I have tried restarting the app and restarting the computer, and there is no change.Also, whenever I load this app, my computer's fan goes absolutely nuts, like it wants to take off.I'm very much not happy with this switchover so far.

@cutegirl199910 did you ever get a response from EA on how to fix the problem? I'm having the same issue I click to download the add-ons and nothing happens. Although mine doesn't say that it's already installed.

This is known problem with sims 3 and will be fixed soon.

I really hope it will. Anyone have an idea how soon?

Add-ons won't download | EA Forums

12 Replies

haileyf86
3 years ago
@cutegirl199910 Same I’m getting mad
realcom21
3 years ago
@cutegirl199910 Me too! Have you figured out how to fix it? I have uninstalled twice now. Once including the add ons and then trying to download separately once the base game is downloaded and they just don't download! So frustrating!
Bubski_McBoo
3 years ago
Yeah, sort of the same thing here. When I look at the add-on manager, Fast Lane seems to have been installed but no evidence of that in-game or in the launcher. The rest of the add-ons are stuck on "installing".

I've just uninstalled Sims 3, but looking at the add-on manager again, it still shows Fast Lane as installed and the rest of the add-ons are still stuck on "installing." I have tried restarting the app and restarting the computer, and there is no change.

Also, whenever I load this app, my computer's fan goes absolutely nuts, like it wants to take off.

I'm very much not happy with this switchover so far.
VexWulf
3 years ago
@cutegirl199910 did you ever get a response from EA on how to fix the problem? I'm having the same issue I click to download the add-ons and nothing happens. Although mine doesn't say that it's already installed.
Purrsnikit
3 years ago
@cutegirl199910 I'm having the same issue just the base game is dling, the add on are showing "installing" Ive tried:

rebooting the app,
rebooting my pc,
uninstalling sims 3 and reinstalling,
uninstalling sims 3 and the ea app and reinstalling both.

I have invested a good deal of money in the add ons, having purchased many when they were released. I would really like to play them again.
Alex_Thee_King
3 years ago
@cutegirl199910 Same!
samiaemad
3 years ago
same I'm having the same issues now, and I tried clearing the cache/rebooting/uninstalling but it won't work. I feel like i just wasted my money on all the add-ons. Very disappointed with this switch over.
Frozenoulis
Rising Vanguard
3 years ago
This is known problem with sims 3 and will be fixed soon.
timroberts8
3 years ago
I really hope it will. Anyone have an idea how soon?
sjbros814166
3 years ago
I tried to download an add-on for the Sims 3 on the EA app (all the other expansions/stuff packs I purchased from Origin before THAT went kaput in favor of the EA app were already installed) but something's going wrong with starting the download!