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Presha05's avatar
Presha05
New Novice
7 days ago
Solved

After the EA app updated, 2 games and 26 DLC gone

After the game update in march, my ea account only reflected the sims 4 basegame, despite me owning the sims 1 &2 legacy collection, as well as 26 DLCs in sims 4. However, they are in my files. When ...
  • EA_QueenBee's avatar
    7 days ago

    Hey Presha05​,

    If you're missing all of your expansion packs as well as other games, then it sounds like you might not be logging in with the right EA account. Do you have any other email addresses you might have used to make an EA account in the past?

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