EA app shows me prices from a different country
Made my first purchase through the EA app and I had a panic attack seeing it charged me 3 times more than what was advertised in the app. Turns out the app was showing me prices from a different close by country that uses the same currency name. After calming down I decided to keep what I bought without asking a refund but still... I hope this will be fixed as it's something that's really important. I talked about this with an agent through EA help, and they said the prices I see depends on my region settings. So I checked where my region is set to and it already says my region correctly. Yet it shows me prices from that other country. Now that I know about this I will be careful making any future purchases but for anyone else's sake I'm making a request to please use ISO 4217 Currency Codes so we know the app is talking about a different currency. Thank you for any attention you give to this matter.
Error EC:201, cannot open the app
After a quite long time of not using the app I tried to open it, but the app won't open. First, it tells me the app cannot connect to EA servers and tells me to open app in offline mode, however when I open offline mode the EC:201 error appears and it says that they cannot find my account, even though on safari I log in easily. I cannot do anything except trying to go on offline mode and close the app. Also, any advice I find on the internet is to open something windows related, but I have a mcbook and the app downloaded on IOS. Please somebody help me :( Also, I don't know if somebody from Poland will read it since its my chosen language so just in case I'll write the same in polish Po długim czasie nie używania aplikacji postanowiłam zagrać w coś ale aplikacja nie chce się otworzyć. Na początku jest napisane ze aplikacja nie morze się połączyć z serwerami EA i sugerują mi granie w trybie online, ale gdy klikam w ta opcje wyskakuje error EC:201 i mówią mi ze nie mogą znaleść mojego konta, mimo ze na przeglądarce z łatwością mogę się zalogować. Nie mogę nic zrobić prócz pójścia w rzekomy tryb offline albo zamknąć aplikacje. No i jeszcze każda rada powiązana z tematem jest o grzebaniu w Windowsie, a ja mam Macbooka a aplikacje pobrana na IOS. Proszę pomóżcie mi :((
Technical Incident Report: EA App Storage Pre-allocation & Verification Failure.
Subject: Critical Failure of Disk Space Requirement Logic for EA GAMES 1. Executive Summary The EA App's current installation and update architecture utilizes a "Hard Pre-allocation" check that prevents users with limited disk space from verifying existing game files. This creates a recursive loop where the software demands 100% of the game’s footprint in free space, even when 95% of the data is already present on the drive. 2. Identified Technical Flaws * Collision of Checksums: The EA App fails to perform an initial "Delta Check" (scanning for existing data) before triggering the "Disk Space Required" block. * The "Double-Space" Requirement: For a games, the app frequently mandates a "buffer" of additional free space. This forces users to maintain nearly 110 GB of total footprint for a 50 GB game. * Background Service Deadlocking: The EABackgroundService.exe maintains active file handles on game directories even when the app is "closed," preventing users from manually moving or renaming folders to resolve space conflicts. 3. User Impact (The "Loop") * User has the game files (50 GB) and 40 GB of free space. * App requires a "Download/Update" but checks for ~56 GB of empty space. * App blocks the "Verify" or "Repair" function because the space check fails first. * User is forced to delete the game to "free up" space, only to be forced into a full 50 GB re-download rather than a simple 5-minute file verification. 4. Proposed System Requirements * Differential Patching: Implement a system similar to Steam or Battle.net that scans existing headers before calculating required space. * Soft-Allocation: Allow the "Download" button to trigger even if space is low, provided the "Verifying" process can reduce the final download size. * Service Release: Ensure the EA Background Service releases file hooks immediately upon App Exit.
BF6 Download/Sign-In
I recently purchased a new computer with Intel chip and there was a promotion for free BF6. I downloaded the EA app and the game successfully and played the game. However, I ended up returning the computer and getting and upgraded one. When I open the EA app on the new computer I see BF6 in my Library - but I don't see anyway to download it again/link to my account (FloridaPanther25). I still have the access code, but it says "redeemed". How can I play the game on my new computer - there must be a way?
