2 years ago
all but 1 of my games are missing since transfer from origin
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Browse Games When did th...
- 2 years ago
HI @piesel_sport Can we run through the following steps and check if the remaining games appear in your library?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Confirm in your EA Account settings page that the game shows under the Order History section
- Run the System File Checker tool then Check for Windows and GPU updates
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)