An EA Account can only be linked to one Steam account in its lifetime
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) N/A
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Account linking to steam
When did this happen? (dd.mm.yy hh:mm) 22/07/23
Summarize your bug Someone has hacked my account and linked it to their steam account i have tried unlinking my account from steam but when i go to relink to mine i get the error "An EA Account can only be linked to one Steam account in its lifetime" error When i contact steam they say its an EA play issue When i go to the EA play help article it says contact steam. so when i EVENTUALLY find a way to the contact EA page i cant even do that becuase i get the issue where the drop down menu for platform wont let me select anything SO now im just stuck with no one to contact
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? check your own suipport syustem
What happens when the bug occurs? i get the error An EA Account can only be linked to one Steam account in its lifetime
What do you expect to see? my own steam account linked
i just want this fixed
i was finally able to contact support and my issue is resolved.
For anyone having the issue where it wont let you select what platform you are on, it may be because the game you are trying to get support on is not in your library and you need to select a game that is if you ahve one.
In my example, i had purchased ME legendary edition from Steam but couldn't link it to my EA play as someone had hacked my EA play and linked it to their own steam account. as the game was in my EA play library yet i ended up going through my old copy of ME andromeda to get help.
Hope this helps some folks in the future
