Solved
An error on our end caused the launch to fail. Try again a little later.
When I start the game, it cannot launch and EA App displays this message: An error on our end caused the launch to fail. Try again a little later. In the app, even the start button on the game's wallpaper disappeared and there is only button "Manage".
HI @dee2627fe5362b66 Thanks for letting us know what you are running into!
When you have a moment can we try the following and check if this continues?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Connection and Advance Connection Guides
- Restart your device in Clean Boot mode, then just try running the client and game
- Try a new user or admin account
Cheers!
