Forum Discussion

Not applicable

3 years ago

An incompatible version of this game is installed on your device. Uninstall the

Hi, Battlefield V in my collection is greyed out and cannot be launched with the error message: An incompatible version of this game is installed on your device. Uninstall the Steam version to laun...

bug

mac

sonofshtopy

Seasoned Novice

3 years ago

I ran into the same problem, but I managed to fix it, I just need to update the EA APP via EA UPDATER

Serpentessa

Seasoned Newcomer

3 years ago

Hi, I’m having the same problem, but for Sims, do you mind telling me how you did that? Im not exactly tech savvy and im not finding anything else online about it.

majaserine
Not applicable
3 years ago
@Serpentessa You need to go to the downloads in your folder and click on EAappinstaller and then click on "Repair" and then it should be fixed.
- elaiinff
  Not applicable
  3 years ago
  Hi, what folder do I find the EA app installer??
  - majaserine
    Not applicable
    3 years ago
    Should be in Downloads, but ig it also depends on your computer or console.
- weepingdelilah
  Not applicable
  3 years ago
  @majaserine I'm also trying to update my EA for my sims, where is it located?