Forum Discussion

morischl's avatar
morischl
3 years ago

An incompatible version of this game is installed on your device. Uninstall the

Hi, Battlefield V in my collection is greyed out and cannot be launched with the error message: An incompatible version of this game is installed on your device. Uninstall the Steam version to laun...
bug
mac
pc
Serpentessa's avatar
Serpentessa
Seasoned Newcomer
3 years ago

Hi, I’m having the same problem, but for Sims, do you mind telling me how you did that? Im not exactly tech savvy and im not finding anything else online about it. 

majaserine's avatar
majaserine
3 years ago
@Serpentessa You need to go to the downloads in your folder and click on EAappinstaller and then click on "Repair" and then it should be fixed.
  • elaiinff's avatar
    elaiinff
    3 years ago

    Hi, what folder do I find the EA app installer??

    • majaserine's avatar
      majaserine
      3 years ago

      Should be in Downloads, but ig it also depends on your computer or console. 

  • weepingdelilah's avatar
    weepingdelilah
    3 years ago

    @majaserine I'm also trying to update my EA for my sims, where is it located?

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