Forum Discussion

PeterPHardus's avatar
PeterPHardus
3 years ago
Solved

Apex update is avalible but no option to update

Product: the EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
bug
mac
pc
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hey @PeterPHardus To confirm you already tried the repair option? Can you try starting a download for another game, and if it start cancel after about 10% and check if update shows any update on the left hand side of EA App?

PeterPHardus's avatar
PeterPHardus
3 years ago
@EA_Illium Heya,

I tried clearing the cache then later uninstalled and reinstalled the EA app.

No update button appeared after these steps were taken.

Thanks
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hey @PeterPHardus To confirm you already tried the repair option? Can you try starting a download for another game, and if it start cancel after about 10% and check if update shows any update on the left hand side of EA App?

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,837 PostsLatest Activity: 15 hours ago