Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Battlefield V UI/Social
When did this happen? (dd.mm.yy hh:mm) 19.04.21 - Current
Summarize your bug The bug caused the Battlefield V menu icons to disappear/become transparent.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open BFV to the main menu, open the social tab, close the social tab, open any other menu tab and then the menu is bugged.
What happens when the bug occurs? All image-based UI elements become transparent. This happens to the main menu, pause screen, and end of game screen. This bug makes it hard to track assignments in-game and makes it impossible to see customizations in some menus.
What do you expect to see? All UI as intended.
I am posting this issue here as another user with the exact issue has found that this issue does not occur on Origin but does on EA Desktop, I cannot test this so I am not fully sure. The issue is directly linked with the social feature that relies on EA Desktop to work properly, have had EA Desktop stop inviting friends due to a EA Desktop offline bug that has been fix. Below are two posts from other users showing off the exact issue I am having.
Video of triggering the Bug: https://www.reddit.com/r/BattlefieldV/comments/mk1sdy/opening_the_social_tab_causes_an_ui_bug_where_all/
Screenshots of Bug: https://www.reddit.com/r/BattlefieldV/comments/mo55r0/my_menus_keep_disappearing_and_the_ui_bugs_out/
What I have tested:
- Running EA Desktop as Administrator and in compatibility modes
- Running BFV as Administrator
- Running only BFV and EA Desktop on the machine
- Fully deleting every BFV and EA Desktop file and reinstalling both
- Reinstalling video drivers
A current workaround is to have friends invite you to a squad and as long as you do not touch the social tab the bug will not be triggered.